This Privacy Policy outlines how Sydney Bus Hire Company (“we”, “our”, “us”) manages personal information collected through the website www.sydneybushire.com.au. We are committed to protecting your privacy and delivering the highest standard of customer service. Sydney Bus Hire Company complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles governing the handling of personal information.
Collection of Personal Information
You may browse most areas of our website without providing personal details. However, certain features, including customer support, account creation, bookings, or password recovery, may require you to submit personally identifiable information. This may include your name, contact details, login credentials, or other information necessary to facilitate these services.
Use of Personal Information
We may collect non-personally identifiable information from every visitor, such as browser type, operating system, language preferences, pages viewed, access times, and referral sources. This information assists us in analysing website performance, monitoring traffic patterns, and improving user experience.
Personal information may also be used to complete transactions, provide customer support, or enhance the quality and relevance of our services. If our data practices change, any new use of information will apply only to data collected after the updated policy takes effect.
Sharing of Personal Information
Sydney Bus Hire Company may engage third-party providers to deliver services on our behalf, including customer support, transaction processing, or administrative functions. These organisations are authorised to access only the information required to perform their duties. We take reasonable steps to ensure these third parties adhere to strict confidentiality and privacy obligations.
Changes to This Policy
We may update this Privacy Policy at any time. Continued use of the website constitutes your acceptance of any revised terms. If you do not agree with the policy, you should discontinue use of the site.
Access to Personal Information
You may request access to the personal information held about you, subject to lawful exceptions. Requests may need to be submitted in writing for verification and security purposes.
Contact Us
If you have questions, concerns, or feedback regarding this Privacy Policy, please contact us during business hours, Monday to Friday:
Phone: 0452 104 173
Email: [email protected]
Updated: 28 Nov 2025